Our Customer Satisfaction Policy


As Orka Bathroom, we are committed to pioneering and leading in a way that will ensure that our employees work in accordance with the following principles.

In the Bathroom Furniture Sector;

  • To increase customer satisfaction by offering products and services to our customers beyond their expectations
  • To communicate with our customers in a transparent, close, and confidential manner.
  • To design, plan, and implement the process of handling customer complaints in a fast, effective, and efficient manner in accordance with legal regulations
  • To analyze and continuously improve the effectiveness and performance of the Customer Satisfaction system